Microsoft has commented on the ongoing issues affecting Halo Infinite after its arrival late last year – after which, it says, the game “fell short” by not being able to satisfy players.

Speaking to the Friends Per Second Podcast, Microsoft’s Head of Xbox Game Studios Matt Booty praised the team which launched Halo Infinite after working through the pandemic to get the game done – but also admitted Microsoft had fallen short with its support for the game after its arrival.

“In December I think we had a peak of around 20 million players playing the game, and just kudos to the team for building and shipping a game during some pretty challenging times, right?” Booty said. “Last year – still in the midst of the pandemic, still everybody trying to figure out how to adapt to remote work and hybird work. I think if there’s a worse-case condition for trying to get games done, it is the big multi-hundred person team trying to final a game. It went smack into that. So, kudos to shipping it.

This week sees the arrival of Halo Infinite’s long-awaited Winter Update, which is set to launch on Tuesday 8th November. It will add a number of fan-requested features such as campaign co-op and the Forge beta, plus a new battle pass and more maps for the game’s multiplayer.

But many fans have said this is content they had expected much sooner to launch.

“As is apparent, these days with a game like Halo Infinite, shipping a game is just the beginning,” Booty continued. “There’s got to be a plan for content sustain [sic], there’s got to be a plan for regular continuing engagement, and we just fell short on the plan on that.

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